About the flow from guidance to moving in, contract renewal, moving out

Surely you will have many surprises when renting a house in Vietnam for the first time: how should I book an appointment to see the room? How do you sign the contract? How to extend the house contract?
So below we will explain in detail about the procedures: Book an appointment to see the room, See the room, Sign the contract, Renew the contract and The procedure to move out.
Our company has a staff of both Japanese and Vietnamese (fluent in Japanese / English), not only assisting you with the procedures when you move in, but also can advise you in case you problems in life.
We will assist you to have the safest and most comfortable living space.

① Contact

If you look at the homepage and find a property that interests you, please contact us first.
In addition to the properties you are interested in, if you can tell us various conditions, we will introduce property information that meets the conditions.
・ Budget
・ Desired area
・ Scheduled move-in date
・ Equipment conditions (auto lock, with home appliances, with security camera, etc.)
・ Is there a red invoice issued?
・ Tenancy period (short-term or long-term)

Please present and consult with us about your particular conditions!

Points regarding rent!

Let’s see what is included in the rent.
Water charges are included in the rent, but utilities are the responsibility of the customer.
It’s a good idea to check how to calculate your electricity bill.
In some local rental properties, the owner adds profit to the unit price of electricity, and it is sometimes seen that the electricity bill is higher than in Japan, but we are a power company to prevent such a situation. We have a direct contract with our company and offer it to our customers at the lowest price (cost).

Please see here for detailed utility bill payments.

② View the house (online)

Once you have decided on the property you are interested in, it is a preview.
At our company, in addition to the actual on-site viewing, it is also possible to view videos such as online and You Tube.
Even if you live in Japan, you can see the actual condition of the room in a timely manner.
You can choose to view online rooms through the following methods:

・ LINE video call
・ Skype
・ Shoot videos and images and send them by e-mail

Some rooms have already been uploaded to You Tube, but we will guide you online according to your request, such as “I want to see more here” or “I want to see the surrounding environment”.

③ View the house (local)

Although it is possible to make a contract after viewing online while in Japan, I would like to actually see the room locally.
When you come to Vietnam for a business trip or a trip, we can actually guide you.
After adjusting the schedule, we can pick you up at the designated place, so please leave it to us to move to the property.

Points about View the house!

Check not only the inside of the room but also the “security aspect”.
Currently, there are two security measures for serviced apartments. One is the presence of security staff. The other is the installation of security cameras.
If you have security staff, you can rest assured that people control the entry and exit of visitors.
When installing cameras, it is a good idea to check the location and number of cameras.
In the unlikely event that something happens, recording with a camera often solves the problem.

④ Room decision

Once you’ve decided on the best property, it’s time to prepare for the deal.
Let’s check the following points again.
・Rent
・Floor plan
・Equipment (toilet, shower, water area, crime prevention, etc.)
・Fixed costs other than rent (Internet, water, utilities, etc.)
・Contract money
・Method of payment

⑤ Owner negotiation (we will do it)

We will negotiate the final conditions with the owner.
The content to negotiate with the owner:
・ Whether all the existing furniture can be used as it is
・ On the contrary, is it sure to remove “what I want you to carry out”?
・ Consultation of customer’s request
We will resolve your concerns and concerns about moving in, or check if there are any differences in the conditions.
Here, if there is no problem, proceed to the contract.

⑥ Contract

First of all, I would like to keep the signature of the contract and the deposit.
The deposit is usually one month’s rent.

When signing the contract, it is necessary to state the “date of move-in” and “date of payment of the previous rent”, so in the case of a company contract etc., it is necessary to confirm with the company in advance. increase.
Please check so that you can move in smoothly.

Points about contract

Depending on the contract, there may be contents that do not comply with the company’s regulations, so confirmation is required in advance.
Also, as a common problem, if you do not go through a corporation like our company or a real estate agent, the owner may not be able to create a correct contract.
Depending on the owner, you may not get a receipt instead of lowering the rent, so we do not recommend a direct contract with the local owner. (Negotiations are needed, but not all)

⑦ Payment of previous rent

It depends on the period of move-in.
【For long-term contracts】
In Vietnam, rent is basically paid in advance once every three months. However, at our company, customers can pay monthly, depending on their wishes.
Payment due is within 7 business days prior to that month’s payment due date. (If the business side has special regulations, please contact us.)
【For short-term contracts】
If you rents the house for less than 3 months, you needs to pay a lump sum payment in advance.

Points related to payment method

Basically, it is a bank transfer, but for individual customers who do not have an account, cash payment is also possible.

⑧ Payment of brokerage fees

Since we are not a real estate brokerage company, we do not incur brokerage fees or other costs.

⑨ Check the list of furniture, home appliances, etc.

After the contract is completed, the room will be handed over.
Basically, the furniture, home appliances, and equipment that are currently installed will be delivered as they are, but it is a work to list everything and check if there is any difference between the customer and the owner.
Please check if there is anything that was there at the time of viewing.

⑩ Move in

After all the confirmations are completed, we will give you the room key.
・ Is there any difference from the previous preview?
・ Are there any differences in the contract details?
If you confirm and sign it, it will be completed.

⑪ Regarding troubles and troubles

The property will be with you longer after you rent it.
Problems and troubles after moving in vary depending on the contracted company.
Even if it is a very good response until you borrow it, there are many cases where you fall asleep after borrowing.
In the case of going through a real estate agent In some cases, the real estate agent will negotiate with the owner, but in some cases, if you contract directly with the local owner, even one air conditioner failure will not be dealt with.
In addition to responding to apartments, we also respond promptly and rigorously to neighbors and the police, so you can live with peace of mind.

⑫ Contract renewal

Contract renewal terms may vary depending on whether you are renting for a short or long term. However, we will notify you in writing at least one month in advance. If there is no problem, you just need to check the documents and sign and stamp the contract to renew the contract at no cost.

⑬ Move out

When you move out, you need to notify us one month in advance. When moving out, we will check the equipment in the presence of the customer and settle the payment (including returning the deposit) when moving out.

Points related to payment of utility bills

Basically, the water bill is included in the rent, but the utility bill will be borne by the customer, but we will pay the utility bill on your behalf.
Even in the case of a company contract, most of the utility bills are paid by the customer individually.

【Flow of payment of utility bills】
(1) Our company will pay the utility bill on your behalf → (2) We will charge the customer for the utility bill → (3) The customer will pay the utility bill to us.
There is no payment to an unfamiliar local company, and we will consistently support your life.

Points related to address registration (resident’s card)

Even in Vietnam, you need to register your address, which is equivalent to a Japanese resident card.
Since we will register your address, you do not need to do anything other than a contract to move in. Please leave it to us.

Points about “location”!

The location is one of the pleasures of choosing a property, but I think that many people are aiming for work, so we recommend that you choose it in the Japanese area.
We own many properties in the Japanese area.
There is still a reason for what is called the Japanese area.
Security is good. It can be said that the environment is suitable for Japanese people to work, transport, and raise children, such as being close to work, meetings, Japanese restaurants, and Japanese supermarkets.