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Q: What kind of procedure is required to move in? Please tell me the flow.
A: Booking to view the house → Check your budge → View the house → Confirm your request → Contract conclusion (deposit) → Move in
About the flow from guidance to moving in, contract renewal, moving out
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Q: What languages are supported?
A: We support in Japanese, Vietnamese and English. We have Japanese staff and Vietnamese staff who are fluent in Japanese, so we can handle multiple languages.
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Q: Please tell me how to pay the rent?
A:
1. For long-term contracts:
In Vietnam, rent is basically paid in advance once every three months. However, at our company, customers can pay monthly, depending on their wishes. Payment due is within 7 business days prior to that month's payment due date. (If the business side has special regulations, please contact us.)2. For short-term contracts:
If you rents the house for less than 3 months, you needs to pay a lump sum payment in advance.3. Payment method
Basically, it is a bank transfer, but for individual customers who do not have an account, cash payment is also possible. -
Q: I live in Japan. Is it possible to make a contract from Japan?
A: Yes, you can conclude a contract by exchanging emails.
Contracts can be handled in two ways: digitally signed or scanned for signed contracts.